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Website Maintenance and Support
Your website, kept fast, secure and up to date — while you get on with business.
What is website maintenance and support?
A website is not finished the day it launches. Software updates, content changes, backups and small fixes are ongoing work — and ignoring them is how sites slow down, break, or get hacked.
Our maintenance plans cover the routine work: updates, backups, security checks and content edits, with a real person answering when you need something changed.
You get a monthly summary of what was done, so the site is never a mystery.
What’s included?
- Software and plugin updates
- Daily or weekly backups
- Security monitoring
- Content updates and small edits
- Speed checks
- Broken-link and form checks
- Monthly report
- Priority support
How does website maintenance and support work?
Audit
We check the site as it stands today.
Fix
Urgent issues first, then a tidy-up.
Maintain
Updates and checks on a schedule.
Report
A short monthly summary of what was done.
Frequently asked questions
What counts as a small edit?
Text changes, image swaps, new pages and small layout tweaks — anything that does not need a redesign. If a request turns out to be bigger than a small edit, we tell you first and agree the work before starting it.
Do you work on sites you did not build?
Yes. We start with an audit and take over from there, checking updates, backups and security as they stand today. Urgent problems are fixed first, then the site is brought onto a regular maintenance routine. You get one team to call, instead of chasing different suppliers.
What if something breaks?
Tell us and we fix it, with urgent issues first. Because backups run regularly, a serious break can usually be restored quickly, and we check what caused it so the same problem does not come back. We also check what caused it, so it does not return.
Is there a contract?
Maintenance is a rolling monthly arrangement you can stop any time. There is no long lock-in, and you get a monthly summary of what was done, so you always know exactly what the service is doing for you. You stay in control, and you can leave whenever you like.
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